Cllr Keith Martin, an Independent Cllr on Westport Town Council has launched a virtual clinic.
The clinic allows people to chat live with the Cllr via a Java based text box.
Cllr Keith Martin says the virtual clinic will mean that during the 2-3 hours he is on-line every day he will be able to deal with queries from constituents in real time.
All they have to do is fill in their names click the chat button and within seconds they will be in direct, real time contact with the Cllr.
Cllr Martin says this is probably the only clinic of its kind in the country and that it may be the clinic of the future for younger voters who don't have the time or inclination to go a see a public representative in the flesh.
If Cllr Martin is not on-line all the person has to do is e-mail him for an appointment at which time the Cllr will be on-line and the clinic can be held then.
The clinic is available to anyone with access to the internet and is confidential.